Policies

Timeline
Your order will be shipped out in 1-2 weeks but usually it will be ready to ship within 3-5 business days. I ship with USPS.

Packing and Care
Due to the one of a kind nature of the works, I take great care in packing up your items. I would hate to have your pieces come in broken shards. Additional shipping fees may be included to help cover the administrative costs and extra packing materials.

Packing Material
Whenever I can I ship with 100% compostable or recyclable materials. Some orders will require additional reinforcement and padding - biodegradable peanuts and corrugated wrapping are my top choices, and I only use bubble wrap when absolutely necessary. As a small business, I am trying to do my part to use ecofriendly products to reduce my footprint. Bubble wrap is donated from friends and family, and is often reused/ recycled in packing up orders.

Sending as a Gift?
If you are sending an order to a friend or loved one, please let me know at the time of purchase, and I can keep pricing invoices out of the box, and include a special message or note if you wish.

Refunds
As a small business with myself and 1-2 people helping part time, I am unable to give refunds at this time.

Shipping Issues & International Orders

Please contact me to inquire about rates, as the website is not always accurate. Packing/shipping varies due to weight and size of the pieces. At the end of the day I want a fair transaction for both of us, I reserve the right to change the invoice to include actual incurred shipping costs if the website has undercharged. If the website has overcharged you, I always refund the difference.

If you have a combined order or if the website has overcharged you, I always refund the difference in shipping costs.

Terms and Conditions
When you purchase anything from Angela Vinson, LaLa Gallery & Studio LLC, you agree to hold Angela Vinson harmless from any loss, damage or injury due to any products purchased from her. The maximum liability to you is the amount you paid for the item(s) purchased. All items offered on this site are provided "as is" and without warranties of any kind, whether express or implied. Note: I reserve the right to update these policies at any time.